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Our full Booking Terms & Conditions are currently being reviewed by a solicitor and will be published here shortly.
In the meantime, here is how cancellations and refunds work: Cancellation & Refunds.
Your booking is not confirmed until availability has been secured. If we cannot deliver the experience you reserved, we will contact you personally with your options. Refund entitlements are set out in our Booking Terms & Conditions.
For any questions regarding bookings, cancellations or refunds in the meantime, please contact us: